Cookie and Privacy Policy
Last Updated: August 13, 2025
This document outlines how lotus365.com (referred to here as “lotus365”, “we”, “us”, or “our”) handles your personal information. It covers how we collect, use, share, and protect your data when you interact with our website, use our services, or visit any of our related pages (collectively known as the “Site”). We believe in being open about our processes and are dedicated to keeping your privacy secure.lotus365.com (“lotus365”, “we”, “us”, or “our”) collects, uses, discloses, and protects information when you visit or use our website, services, and any related pages (collectively, the “Site”). We are committed to transparency and safeguarding your privacy.
Who is in charge of your data (The Controller): lottuss365-game.net. Our official business address is [Your business address]. For any privacy-related inquiries, please reach out to us at [privacy@lottuss365-game.net]. Our Data Protection Officer (if applicable) is the [Lotus365 Official Team / 7412 883720].Who We Are (Controller):
lottuss365-game.net
Registered office: [Your business address]
Email: [privacy@lottuss365-game.net] (for privacy requests)
Data Protection Officer (if appointed): [Lotus365 Official Team / 7412 883720]
1) Cookie Policy
1.1 What Are Cookies?
Cookies are simply small text files that a website saves on your device—whether it's a laptop, tablet, or phone—when you visit. They allow the site to remember who you are, save your settings, and make your browsing experience smoother. Rest assured, cookies cannot peek into other private files or information stored on your device.
1.2 How We Use Cookies
We utilize both our own first-party cookies and, if you allow them, cookies from third-party partners for the following reasons:
- Strictly Necessary Cookies: These are vital for the basic operation of the Site. They handle things like page navigation, security, and keeping you logged in. Without these, the website simply wouldn't work as intended.Strictly Necessary Cookies – essential to make the Site work (e.g., page navigation, security, session management). The Site cannot function properly without these.
- Performance & Analytics Cookies: These help us see how people actually use the Site—such as which pages are most popular and how long visitors stay. This data is key to helping us improve our content and overall performance.Performance & Analytics Cookies – help us understand how visitors use the Site (e.g., pages viewed, time on site) so we can improve content and performance.
- Functionality Cookies: These are designed to remember your specific choices, such as your preferred language or region, so we can offer you a more personalized experience.Functionality Cookies – remember choices (e.g., language, region) to provide more personalized features.
- Advertising & Targeting Cookies: If enabled, these track your visit and the links you click to ensure the ads you see are relevant to your interests and to prevent you from seeing the same ad too many times.Advertising & Targeting Cookies – (if enabled) record your visit to the Site, pages visited, and links followed to deliver or measure relevant advertising and limit repetition.
Please note: Advertising cookies are optional, and we will only use them if you give us your explicit permission.Please note: Advertising cookies are optional, and we will only use them if you give us your explicit permission.Note: Advertising cookies are non-essential and require your consent where applicable.
1.3 Third-Party Cookies
Depending on your settings, we may use third-party tools for analytics, ad technology, bot prevention, or session recording. These external providers have their own unique privacy rules. You can find examples of these in the Cookie Table in Section 1.6.Section 1.6 Cookie Table for examples.
1.4 Your Control Over Your Data (Consent and Browser Settings)
- Cookie Banner: When you first arrive, our banner lets you accept or decline non-essential cookies. If you change your mind later, you can update or withdraw your consent via the [Manage Cookie Preferences] link.Cookie Banner/Settings: On your first visit, you can accept or reject non-essential cookies via our cookie banner. You can change or withdraw consent anytime via [Manage Cookie Preferences].
- Browser Settings: You have the option to block or clear cookies through your browser settings. Keep in mind that if you disable essential cookies, some features of the Site might stop working.Browser Controls: You can set your browser to block or delete cookies. If you block essential cookies, some parts of the Site may not work.
- Global Privacy Control (GPC): In regions where it's legally required (like California), we recognize GPC signals. If your browser sends one, we treat it as a request to opt-out of selling or sharing your personal data for targeted ads.Global Privacy Control (GPC): Where required by law (e.g., California), we treat a valid GPC signal as an opt-out of sale/sharing of personal information or as a preference limiting targeted advertising.
- Do Not Track (DNT): Since DNT isn't a universal standard, we only respond to these signals where specifically required by law.Do Not Track (DNT): DNT is not standardized; we honor required signals where applicable.
1.5 Cookie Retention
Cookies don't last forever. 'Session cookies' vanish as soon as you close your browser, while 'persistent cookies' stay on your device until they reach their expiration date or you manually delete them. Check Section 1.6 for specific durations.Section 1.6.
1.6 Cookie Overview (Examples — please update these to match your actual technical setup)
| Cookie Name | Provider | Purpose | Category | Duration |
|---|---|---|---|---|
__cf_bm | Cloudflare | Bot management / security | Strictly Necessary | 30 minutes |
PHPSESSID | 365login | Used to remember your login state or maintain data in forms while you browse. | Strictly Necessary | Session |
wordpress_logged_in_* | lotus365 (WordPress) | Authenticated user session | Strictly Necessary | Session |
wp-settings-*, wp-settings-time-* | lotus365 (WordPress) | UI preferences | Functionality | 1 year |
_ga, _gid, _gat | Google Analytics (if enabled) | Usage analytics | Performance & Analytics | 2 yrs / 24 hrs / 1 min |
_gcl_au | Google Ads (if enabled) | Ad conversion tracking | Advertising | 90 days |
_fbp | Meta (if enabled) | Ad measurement/retargeting | Advertising | 90 days |
_hjSession_*, _hjFirstSeen | Hotjar (if enabled) | UX analytics | Performance & Analytics | 30 min / 1 day |
cookie_consent_status | lotus365 / CMP | Stores consent choices | Strictly Necessary | 6–12 months |
Tip: Make sure to edit or remove these rows so they accurately reflect the tools and cookies you actually use.Tip: Make sure to edit or remove these rows so they accurately reflect the tools and cookies you actually use.Tip: Replace or remove rows to reflect your actual cookies and tools.
2) Privacy Policy
2.1 Scope
This Privacy Policy governs the personal data we collect through the Site and related interactions, such as when you sign up for a newsletter or use a contact form. It does not apply to any external websites you might visit via links on our pages.not cover third-party websites linked from our Site.
2.2 Information We Collect
- Information You Give Us: This includes things like your name, email address, phone number, any messages you send us, your newsletter preferences, and account details if you decide to register.Information You Provide: Name, email, phone, messages in contact forms, newsletter preferences, account details if you create one, and any other information you choose to provide.
- Data Collected Automatically: When you use the Site, we automatically gather technical details like your IP address, device ID, browser type, OS, the page that referred you, pages you visited, click patterns, timestamps, and your general location (city/country).Automatically Collected Data (Device/Usage): IP address, device identifiers, browser type, operating system, referring URLs, pages viewed, links clicked, time stamps, approximate location (city/country), and similar telemetry.
- Cookies and Similar Tech: We use the technologies described in Section 1 to gather information.Cookies & Similar Technologies: As described in Section 1.
- Third-Party Sources: We may receive data from our partners in analytics, advertising, anti-fraud services, or from providers who handle things like email delivery.From Third Parties (if applicable): Analytics and advertising partners, anti-fraud services, and service providers (e.g., email delivery).
2.3 Purposes & Legal Bases for Processing
We process personal data for:
- To actually run the Site and provide our services—this includes loading pages, keeping you logged in, and answering your questions.Providing the Site and Services (e.g., load pages, maintain sessions, respond to queries);
- For communication purposes—such as responding to support tickets, sending essential service updates, or sending newsletters if you've opted in.Communications (e.g., respond to support requests, send service messages, newsletters with your consent);
- To analyze and improve our platform—done based on your consent or our legitimate business interests, depending on where you live.Analytics & Improvement (under consent or legitimate interests, depending on your location);
- To keep the site safe—this involves detecting bots and preventing fraudulent activity or abuse.Security & Fraud Prevention (e.g., detect bots, abuse);
- To stay legal—such as meeting tax obligations or responding to official regulatory requests.Legal Compliance (e.g., tax, regulatory requests).
Depending on your location, we process data based on: your explicit consent, the necessity of a contract to provide services, our legitimate business interests (like security), or our legal obligations. (This is particularly important for EU/UK GDPR compliance).Legal bases (as applicable): your consent, contract (provision of requested services), legitimate interests (site security, minimal analytics), and legal obligations. (EU/UK GDPR and similar frameworks require specifying these bases.)
2.4 Sharing & Disclosure
We may share personal data with:
- Our Service Providers: This includes partners who handle hosting, CDNs, security, analytics, email/SMS delivery, and customer support software.Service Providers/Processors: hosting/CDN, security/anti-bot, analytics, email/SMS, customer support tools.
- Advertising Partners: We work with measurement and ad partners, but only if you have consented to this.Advertising/Measurement Partners (if enabled): subject to your consent and choices.
- Corporate Changes: Your information may be transferred if we undergo a merger, acquisition, or if our assets are sold.Affiliates and Corporate Transactions: in case of mergers, acquisitions, or asset transfers.
- Legal Necessity: We may disclose data to comply with the law, enforce our terms, or protect the safety and rights of ourselves and others.Legal/Safety: to comply with law, enforce terms, or protect rights, property, or safety.
We do not sell your personal information for money. However, for laws that define 'selling' or 'sharing' more broadly (like the CPRA), your right to opt-out is fully respected (see Section 2.9).not sell personal information for money. Where “sale” or “sharing” is defined broadly (e.g., CPRA), your opt-out rights apply (see Section 2.9).
2.5 International Data Transfers
Your data may be moved to servers in other countries to enable our service providers to work. In such cases, we use safeguards like Standard Contractual Clauses (SCCs) or rely on official adequacy decisions. For users in India, we follow the cross-border transfer rules set by the Digital Personal Data Protection Act, 2023 and relevant government guidelines. European Commissionmeity.gov.inStandard Contractual Clauses (SCCs) or rely on adequacy decisions. For India, we comply with applicable cross-border rules under the Digital Personal Data Protection Act, 2023 and any government-notified restrictions. European Commissionmeity.gov.in
2.6 Data Retention
We only keep your personal information for as long as it's actually needed for the purposes we've mentioned, or to satisfy legal, accounting, and reporting duties. For example:
- Contact form data: 12–24 months;
- Newsletter subscriptions: We keep you on the list until you unsubscribe or until you've been inactive for 24 months.unsubscribe or after 24 months of inactivity;
- Security and server logs: These are generally kept for 90 to 365 days, unless they are needed for a specific investigation.90–365 days (unless needed longer for investigations).
2.7 Security
We employ a variety of technical and organizational safeguards to protect your data, including HTTPS/SSL encryption, strict access controls, and 'least-privilege' permissions. Please be aware, however, that no digital storage or transmission method is ever 100% foolproof.
2.8 Your Regional Privacy Rights
A) India (DPDP Act, 2023): Users in India ('Data Principals') have specific rights to access their data, correct errors, request deletion, withdraw consent, and seek grievance redressal. You can also name a representative to act on your behalf. If you feel we aren't complying, you may lodge a complaint with the Data Protection Board of India. Please send requests to [privacy@lottuss365-game.net]. meity.gov.inPRS Legislative ResearchA) India (DPDP Act, 2023):
Indian users (“Data Principals”) may have rights to access information, seek correction and erasure, withdraw consent, grievance redressal, and nominate a representative, subject to conditions. You may complain to the Data Protection Board of India regarding non-compliance. Submit requests via [privacy@lottuss365-game.net]. meity.gov.inPRS Legislative Research
Verification & Agents (US): To protect your data, we may ask for verification (like confirming your email). Where permitted by law, we also accept requests from authorized agents, provided they provide proof of their authority.Verification & Authorized Agents (US):
We may require reasonable verification (e.g., email confirmation) and accept authorized agents where the law allows, with proof of authorization.
2.9 Marketing Communications
If you've signed up for our updates, we'll send content based on your interests. You can stop receiving these at any time by clicking the 'unsubscribe' link in the email or by contacting us directly.opt-out at any time via the unsubscribe link or by contacting us.
2.10 Automated Decisions and Profiling
We do not use fully automated systems to make decisions that have legal or significant impacts on you without a human reviewing the process. If we ever implement such a system, we will notify you and provide options to manage it.
2.11 Third-Party Links & Services
Our Site may link to outside websites, plugins, or tools. We don't control how those third parties handle your privacy, so we recommend checking their policies before giving them any personal info.
2.12 Children’s Privacy
Our services are intended for people aged 18 and older. We do not intentionally collect data from children under 13. If you realize a child has shared data with us, please let us know at [privacy@lottuss365-game.net] so we can remove it immediately.18+. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal data, contact [privacy@lottuss365-game.net] and we will delete it.
3) Managing Your Choices
- Managing Cookies: To change your mind about which cookies we use, just visit the [Manage Cookie Preferences] section.Cookie Preferences: Visit [Manage Cookie Preferences] to review or change your consent at any time.
- Managing Emails: You can opt-out of our mailing list via the unsubscribe link in any email or by emailing us.Email Preferences: Use the unsubscribe link in our emails or contact us.
- Managing Ads: To control personalized advertising, please use the settings provided by your device or the platforms themselves (like Google or Meta).Ad Choices (where available): Use platform controls (Google/Meta) and your device settings to manage personalized ads.
4) Changes to This Policy
We may update this policy from time to time to keep up with new laws or changes in how we work. When we do, we'll update the 'Last Updated' date and notify you if the changes are significant.
5) Contact Us
If you have any questions or want to exercise your privacy rights, reach us here: Email: [privacy@lottuss365-game.net] / Postal: [privacy@lottuss365-game.net]
Email: [privacy@lottuss365-game.net]
Postal: [privacy@lottuss365-game.net]